Frequently Asked Questions

If you use a prepaid meter, then you can buy your electricity units with e-Vapp.

You can only purcahse a multiple of N500 and a maximum of N100,000.

Go to the menu of your app
Click Lodge a complaint
Provide the amount you were debited and the transaction reference which can be found in the View Receipt link of your Payment History page.

Yes certainly, a receipt is auto generated for you when payment is successfully made which you can then print and save for future reference or use.

Yes, just press the logout button.

In your app store, search for "e-vapp"
on your phone simply click:
Click here for Android Device
Click here for iPhone Device

Yes. It is available both on Play and Apple stores.

No. The eVapp mobile software is absolutely free to download on all platforms.

1. You can do so from Complain page OR
2. Contact us on [email protected] OR
3. Send SMS or dial 09053000046.

Supported vendors

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